Krenter Privacy Policy

1. OVERVIEW & SCOPE

Krenter, Inc. (hereinafter, "Krenter," "we," "our," or "us") provides rental property management software and services (the "Services") to property owners, landlords, property managers, tenants, and prospective renters (collectively, "you" or "your") through our website located at krenter.app (the "Site") and our mobile applications available on the Apple App Store and Google Play Store (the "App").

This privacy policy ("Privacy Policy") explains the types of information relating to an identified or identifiable natural person, or as otherwise defined under applicable privacy legislation ("Personal Data"), that we collect, use, process, and disclose when you access or interact with the Services, Site, or App.

Unless explicitly stated otherwise, any current, updated, and new features, tools, or mobile applications released by Krenter shall be subject to this Privacy Policy as well as our Terms of Service.

2. REVISIONS AND MODIFICATIONS

As our business, legal requirements, and product features evolve, we reserve the right to modify or update this Privacy Policy at any time. When material changes are made, we will revise the "Last Modified Date" at the top of this webpage and, where required by law, provide notice to you via email or through an in-app alert within the Krenter mobile application.

Your continued use of the Services following the posting of an updated Privacy Policy constitutes your agreement to and acceptance of such changes. We encourage you to periodically review this page to stay informed about our privacy practices.

3. COLLECTION OF PERSONAL DATA

We collect Personal Data about you across several categories depending on how you interact with Krenter:

A. Personal Data Collected Directly from You

When you create an account, list a property, apply for a rental, sign a lease, or communicate with us, we collect:

• • Identifiers: Legal name, email address, phone number, postal address, profile photograph, and account credentials.
• • Rental & Property Data: Property addresses, lease terms, unit specifications, rental rates, maintenance tickets, and utility information.
• • Financial & Transaction Records: Bank account numbers, routing details, credit/debit card tokens (processed securely via PCI-DSS compliant third-party processors), payment transaction history, and security deposit records.
• • Screening & Application Information: Employment history, stated income, references, identification documents (such as driver's license or government ID), and tenant screening reports submitted via authorized screening partners.
• • Communications: Messages, support inquiries, feedback, and attachments transmitted via Krenter in-app support or email.

B. Personal Data Automatically Collected

When you navigate our Site or use our Mobile App, we automatically collect technical diagnostics:

• • Device & Network Identifiers: IP address, device type, mobile operating system (iOS or Android), unique device identifiers (IDFV, Android ID), browser type, and app version.
• • Usage & Telemetry: Pages or screens viewed, features utilized, button clicks, time spent per session, crash logs, and performance metrics.
• • Cookies & Tracking Technologies: Small data files stored on your browser to keep you signed in, remember your preferences, and track aggregate website usage.

C. Personal Data from Third Parties

We may obtain information from third parties, including authentication providers (e.g., Google or Apple sign-in), screening agencies, credit bureaus (with tenant authorization), and payment gateways.

4. MOBILE APPLICATION PERMISSIONS & DATA SAFETY

5. PROCESSING PURPOSES & LEGAL BASES

In accordance with applicable privacy laws (including GDPR and CCPA), we process your Personal Data for specific lawful purposes:

6. DISCLOSURE OF PERSONAL DATA

We do not sell your Personal Data for monetary consideration. We share information only in specific circumstances necessary to operate our Services:

• • Between Landlords & Tenants: To fulfill the core rental relationship, rental applications, lease details, contact names, and maintenance requests are shared between the respective landlord/owner and renter.
• • Service Providers & Infrastructure: Trusted vendors who provide cloud hosting (Google Cloud / Firebase), database management, customer service software, SMS/email delivery, and payment processing. All providers are contractually obligated to safeguard your data.
• • Tenant Screening & Credit Agencies: When a tenant authorizes an application or background screening, data is transmitted to specialized screening partners to generate reports.
• • Legal Compliance & Protection: When required by subpoenas, court orders, or applicable law, or to protect the safety and property of Krenter, our users, or the public.
• • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, Personal Data may be transferred to the acquiring entity.

7. ANONYMOUS & AGGREGATE INFORMATION

We may de-identify and aggregate data collected from your use of the Services so that it cannot reasonably be linked back to you ("Aggregate Data"). We may use Aggregate Data to study market rental trends, publish industry reports, optimize application performance, and develop new features.

8. PUBLIC FORUMS & USER COMMUNICATIONS

If you post comments, reviews, community questions, or property listings on public-facing areas of the Site or App, that information may be viewable by other users and the general public. Please exercise caution when choosing what information to disclose publicly.

9. THIRD-PARTY SERVICES & INTEGRATIONS

Our Site and Mobile App utilize industry-standard SDKs and APIs to provide secure functionality:

• • Firebase (Google LLC): Used for secure user authentication, Firestore real-time cloud databases, and cloud storage.
• • Apple App Store & Google Play: Distribution, in-app updates, and platform telemetry.
• • Payment Gateways: Encrypted financial transactions and automated ACH/card payouts.

We are not responsible for the privacy practices of third-party websites or services linked to our platform. We encourage you to review their independent privacy policies.

10. CHOICES ABOUT YOUR PERSONAL DATA

• • Account Profile: You can review, update, or edit your personal profile information directly within the Krenter web app or mobile app at any time.
• • Marketing Communications: You may opt out of receiving promotional emails by clicking the "unsubscribe" link included at the bottom of our emails. Even if you opt out of promotional messages, you will still receive transactional emails related to your account, leases, and payments.
• • Push Notifications: You can opt in or out of push notifications on your iOS or Android device in your system settings.
• • Do Not Track (DNT): Currently, our systems do not alter practices in response to automated "Do Not Track" browser signals due to the absence of a unified industry standard.

11. CONFIDENTIALITY, SECURITY & STORAGE

Krenter implements robust physical, technical, and administrative safeguards designed to protect your Personal Data against unauthorized access, loss, misuse, or alteration:

• • Encryption in Transit: All data transmitted between your device and Krenter is encrypted using Transport Layer Security (TLS/HTTPS).
• • Encryption at Rest: Database assets and file uploads are stored in encrypted cloud repositories.
• • Role-Based Access: Access to sensitive personal records is strictly limited to authorized personnel with a legitimate business need.

While we employ state-of-the-art security measures, no electronic transmission over the internet or method of electronic storage can be guaranteed to be 100% secure.

12. INTERNATIONAL TRANSFERS

Krenter is operated in the United States and cloud servers are located in secure data centers within the United States. If you access the Services from outside the United States, your information will be transferred, processed, and stored in the United States under applicable data protection frameworks.

14. CHILDREN'S PRIVACY

The Services are not directed toward or intended for children under the age of 18. Krenter does not knowingly collect or solicit Personal Data from children. If we learn that we have collected Personal Data from a child under 18 without verified parental consent, we will promptly delete that information. If you believe a minor has registered an account, please contact us immediately at support@krenter.app.

15. EEA AND UK PRIVACY RIGHTS (GDPR)

If you reside in the European Economic Area (EEA) or the United Kingdom (UK), you possess specific statutory rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018:

To exercise these rights, please contact our Data Protection Officer at support@krenter.app with the subject line "GDPR Rights Request".

16. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

Under the California Consumer Privacy Act of 2018 ("CCPA"), as amended by the California Privacy Rights Act of 2020 ("CPRA"), California residents are entitled to specific disclosures regarding the categories of Personal Data collected and shared over the preceding 12 months:

California Resident Rights

• • Right to Know & Access: Request details regarding categories and specific pieces of Personal Data collected over the past 12 months.
• • Right to Delete: Request deletion of Personal Data collected from you.
• • Right to Correct: Request correction of inaccurate Personal Data.
• • Right to Opt-Out of Sale or Sharing: Krenter does not sell Personal Data for monetary consideration.
• • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

17. CONSUMER REQUESTS & VERIFICATION

To protect your privacy and ensure security, we verify your identity before processing access, correction, or deletion requests. When you submit a request, you must provide your account email address and proof of account ownership. We will acknowledge receipt of your request within 10 business days and provide a substantive response within 45 calendar days.